Privacy Policy
Intro
4Grow LTD (“we”) welcomes you. This Privacy Notice (“Privacy Notice”) applies to our website (“Website”) available following the link.
This Privacy Notice explains what personal data we collect through the Website, how we store, use and share it, and what choices and rights you have when you use the Website.
Content
About us
About you
Personal data
Sources of data
Lawful bases for processing
Users’ data
Registered Users’ data
User Preferences and Personalisation data
Support Requesters’ data
Data received from third parties
Data sharing with third parties
Data protection
Data subject’s rights
European Economic Area
Data transfer outside the EEA
Cookies
Privacy Notice updates
About us
We are the controller of your personal data processed through the Website. This means that we determine the purposes and means of personal data processing.
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Name |
4Grow LTD |
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Registration number |
ΗΕ 394465 |
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Address |
Aristofanous str. 5, Kanika Pallace House, office 302, 3031, Limassol, Cyprus |
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contact@180score.com – for general inquiries contact@180score.com – for privacy inquiries |
About you
When you visit the Website, you become our user (“User”), including as a visitor (a user who browses the Website without creating an account).
We divide the Users into categories so you can easily find details about the processing of your personal data. Pay attention that you can fall into several categories depending on your actions.
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Type of User |
Description |
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Registered User |
User who has created an account in the Website |
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Personalisation Preferences Use |
User who (optionally) provides preferences in the Website, such as favourite teams/competitions, onboarding answers, and notification preferences, to personalise what they see in the Website. |
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Support Requester |
User who has filled in the “Contact us” on the support issues |
Please note! The Website is not intended for children under 18. We do not knowingly collect personal data from individuals under 18. If you believe that a child under 18 has provided us with personal data, please contact us.
Personal data
Sources of data
We receive your data when you visit and interact with the Website. Some data is mandatory (e.g., email for account creation); if you do not provide it, you cannot create an account. Other data is optional (e.g., questionnaire answers, notification permission); if you do not provide it, certain features may be unavailable or less personalised.
You can change your personal data on the Website by exercising your right to rectification or by the Website’s functionality. Please note that the same lawful basis and storage terms apply to the changed data.
We may also receive data from third parties. It depends on your settings and the features you use.
Lawful bases for processing
To process your personal data, we rely on the following lawful bases:
- performance of the contract — for the processing of personal data necessary for the negotiating on, conclusion, and performance of a contract (mainly, the Terms of Service) with you;
- legitimate interest — for the processing necessary for the development of our services, taking into consideration your interests, rights, and expectations;
- legal obligation — only where we are required by applicable law (for example, accounting/tax obligations for Direct Purchases, if any) or to respond to lawful requests by authorities; we do not perform KYC/AML checks unless we explicitly inform you and update this Privacy Notice.
- consent — for additional specific purposes.
Users’ data
When you visit the Website, we collect some data automatically. We collect some technical data about the Users to optimize performance, debug issues, and enhance features while ensuring security and privacy to improve the overall user experience.
Much of the technical data we collect is aggregated or does not directly identify you, but some data may be associated with your IP address, device identifiers, or account. Please read about personal technical data below.
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Data |
Reasons for processing |
Lawful basis |
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Information about the coarse location (IP address, country) |
The optimization of the performance, debugging, enhancement of the features’ proper functioning, and improvement of the Website |
Legitimate interest |
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Technical device information and network information (including, IP address, OS version, dimensions, SDK version, timezone, manufacturer, user interaction (last opened user since), user service identifiers) |
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Data storage |
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We store the data for 3 years from its collection. |
We also need cookies to operate, support, and improve the Website's functionality.
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Data |
Description |
Reasons for processing |
Lawful basis |
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Statistics cookie |
Information that helps us to understand how you interact with the Website by collecting and reporting information |
Improvement of the Website and analysis of the statistics for other purposes |
Consent |
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Data storage |
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We store the data during the expiry period identified in the Cookie Notice. |
We store the data during the expiry period identified in the Cookie Notice.
Registered Users’ data
We collect some of your personal data when you register on the Website.
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Data |
Reasons for processing |
Lawful basis |
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To create and personalise your account |
Performance of the contract |
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Password |
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Data storage |
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We store the data for 3 years from your deletion of the account to respond to potential disputes, and prevent misuse or fraud. |
User Preferences and Personalisation data (optional)
We may collect preference data if you choose to complete an optional onboarding or personalisation questionnaire. We use it to personalise what you see on the Website (e.g., favourites, match lists, and notifications you enable).
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Data |
Reasons for processing |
Lawful basis |
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Team and competition preferences (e.g., favourites) |
- To personalise the content you see on the Website (e.g., favourites, match lists, and notifications you enable) - To improve usability (e.g., show more beginner-friendly explanations if you indicate you are new) |
Performance of a contract (Art. 6(1)(b) GDPR), insofar as the preferences are required to provide a feature you request (e.g., favourites, enabled notifications) Legitimate interests (Art. 6(1)(f) GDPR) for improving product usability and presenting content in a user-friendly way, where the data is optional and not necessary to provide the core service |
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Self-reported experience level (optional; used to adjust how we present explanations and onboarding) |
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Data storage |
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Stored until you delete the preferences or delete your account (whichever comes first), unless a longer retention is required for security/fraud prevention or legal claims. |
Your preferences are used to personalise what you see on the Website. They are not used to provide betting tips, wagering instructions, or financial advice.
Please note! AI processing. Our match insights are generated using our own statistical/ML models and internal infrastructure. We do not send your personal data to third-party AI model APIs for generating match insights. If we ever introduce third-party AI providers for any feature that requires sharing personal data, we will update this Privacy Notice.
Support Requesters’ data
We collect some of your personal data when you fill in the contact form on the Website.
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Data |
Reasons for processing |
Lawful basis |
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Name |
To answer and help you with your questions |
Performance of the contract |
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Message |
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Data storage |
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We store the data for 3 years after the last communication to respond to potential disputes, and prevent misuse or fraud. |
Data received from third parties
We may receive some personal data from third parties.
The amount of data collected, the purposes, and the lawful basis for processing are determined by the respective privacy documents of these third parties.
Data sharing with third parties
We may share your personal data with third parties as necessary to provide the Website, operate features you use, improve reliability and user experience, and comply with applicable law, using appropriate safeguards. We also implement organizational and technical measures to protect personal data during transfers (for example, access controls and encryption in transit, where applicable). Some third parties act as our processors (service providers), while others may process certain data as independent controllers under their own terms and privacy policies.
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Third parties |
Description |
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Analytics tools |
We use analytics and diagnostics tools to understand how the Website is used, monitor performance, identify errors, and improve product experience. This includes: - Smartlook (session replay/diagnostics): session replay and interactions; device information/identifiers; diagnostic and performance data (as configured). - PostHog (product analytics): usage events and feature interactions; device information; IP address (as configured); performance metrics. - Firebase (as enabled): analytics and/or crash/diagnostic reporting; instance identifiers; device information; performance and stability signals (based on enabled SDKs and configuration). |
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Messaging services |
We use services like OneSignal to send you push and email notifications. |
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Contractors, service providers on the Website |
We cooperate with service providers and contractors to provide you with their services, operate, develop, and improve the features and functionality of the Website, fulfill your support requests, complete payment transactions, etc. RevenueCat is used to manage subscription entitlements and to validate subscription status. Payments are processed by third-party payment providers (depending on the purchase channel). |
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Advertising and monetization |
If ads are shown on the Website, we use advertising technology to display ads, measure ad performance, and help prevent fraud/abuse. This includes: - Google advertising services: advertising identifiers (where applicable); IP address (approximate location); ad interaction data; diagnostic information. |
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Providers of the services our team uses |
We may use business tools (e.g., CRM, support ticketing, internal communication) to provide customer support and manage operations. These providers may process contact details and support communications you choose to provide. |
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State authorities, courts, law enforcement agencies, etc |
We may disclose personal data to public authorities where required by law, court order, or lawful request, and where necessary to prevent unlawful use, protect rights and claims, or investigate fraud and security incidents. Depending on the context, we share data based on: performance of a contract (providing requested features and subscriptions), legitimate interests (security, fraud prevention, and service improvement), your consent (where required, e.g., non-essential analytics or advertising personalization), and compliance with legal obligations. |
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To get a detailed list of the third-party recipients of your personal data, contact us. |
Data protection
We apply a variety of security measures appropriate to the possible risks.
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Organizational measures |
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NDAs |
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Technical measures |
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Encryption |
Backup |
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Firewalls |
Two-factor authentication |
Data subject’s rights
You, as a data subject (individual), have the right to interact with your data directly or through a request to us. This section describes these rights and how you can exercise them depending on your residency.
To exercise your rights, contact us.
European Economic Area
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Right |
Description |
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Right to access |
You can request information on whether personal data are being processed, and, where that is the case, access to this personal data and the information required by law. |
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Right to rectification |
You can change the data if it is inaccurate or incomplete. |
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Right to erasure |
You can send us a request to delete your personal data from our systems. We will remove them unless otherwise provided by law. |
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Right to restrict the processing |
You may partially or completely prohibit us from processing your personal data in cases provided by law. |
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Right to data portability |
You can request all the data you provided to us and request to transfer data to another controller. |
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Right to object |
You may object to the processing of your personal data that is collected on the basis of legitimate interest. |
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Right to withdraw consent |
You can withdraw your consent at any time. |
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Right to file a complaint |
If your request was not satisfied, you could file a complaint to the regulatory body. |
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We will answer your request within one month. If your request is not satisfied, you can submit a complaint to your local Data Protection Authority. You may find it here. |
Data transfer outside the EEA
We may share personal data with the recipients of other countries, including non-EEA ones, ensuring that your data is protected and processed in accordance with the General Data Protection Regulation.
To share the data outside the EEA, we rely on the adequacy decision by the European Commission or the Data Privacy Framework participation of the recipient.
If the recipient does not participate in the Data Privacy Framework and its country is not deemed to provide an adequate level of protection for your personal data, we adopt Standard Contractual Clauses based on legislation assessments for data protection during transfer and storage.
You may contact us if you would like more information about the safeguards used for international transfers.
Cookies
We use cookies and similar technologies as needed for the Website’s operation. By using cookies, we receive automatically collected data. Read more about cookies in the Cookie Notice.
If you want to turn off cookies, you can find instructions for managing your browser settings at these links:
Privacy Notice updates
The Privacy Notice is developed according to the General Data Protection Regulation, other applicable privacy laws, and best privacy practices.
Existing laws and requirements for the processing of personal data are subject to change. In this case, we will publish a new version of the Privacy Notice on the Website.
If there are material changes to the Privacy Notice or the Website that affect your data privacy rights, we will notify you by displaying information on the Website and, if necessary, ask for your consent.